Your pieces will be consistently tracked and updates will be sent to you, so you are aware of the progress and any delays or changes. Pieces are received at a partnering warehouse facility that is climate controlled and experienced in unloading and loading to minimizing the risk of product damage.
Once the pieces arrive we inspect them for accuracy, quality and any damage from shipping. In the event one of these has been compromised we will work to rectify the issue with the supplier.
Pieces are stored in a secure area and organized by client project lists until all items have arrived.
Our “white-glove” service ensures your pieces arrive to your job-site on your setup day. We have a team to unload, place the pieces for you, then remove all boxes and packing materials, we also take care of the deluxing process if requested.