Return Policy

Return Policy

We are thrilled to have the opportunity to help you find inspiration in decorating your home with our perfectly imperfect decor pieces.  Bello Lane offers a 100% satisfaction guarantee, we package our items with care so they will arrive at your home in excellent condition. If there are any problems we will make it right.

You may cancel an order any time prior to shipment.

 

Non-Returnable Items

Many of our pieces are one-of-a-kind or antique reproductions and are non-returnable. All furniture, custom made to order items, lighting, and not eligible for returns. Only regular priced items may be refunded, unfortunately, sale items cannot be refunded. Items that ship via freight carrier (furniture) are not returnable and must be inspected and accepted or refused upon delivery.

Exchanges

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, please submit a Damaged Claim Form.

 

Email us if you have any questions on how to return your item, hello@bellolane.com